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Sage Silicone Collar

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IMPORTANT DATES OVER THE CHRISTMAS PERIOD

12th Dec - 17th Dec
All orders will get a free upgrade to Express shipping
Usual rates applied.
(Free Shipping on orders over $150. Flat rate $9.95 for orders under $150.) Automatically applied. No code needed.

18^thDec – 2^ndJan
All orders placed between the 18^thDec and 2^ndJan will ship on the 3^rdJan.

3^rdJan
All order and shipping back to business as usual

Australia

Shipping:

Free Shipping on orders over $150

Flat rate $9.95 on orders under $150

Pickup:

StyleDog offers a free pickup service via our wonderful friends at Balance Geelong.

To organise a free local pick up- please contact us via the contact us page here.

Orders will be dropped off within 48 hours of an order. (in most cases, it will be the following day). You will be notified once the order is ready for pick up.

Just asked Katy behind the desk for your StyleDog order.

A confirmation email will be required as proof of purchase.

Balance Geelong is located at:

Shop 11 - 321 Pakington Street, Newtown, Victoria

Opening Hours:

Mon – Fri 930-500

Sat 10-4.

Delivery Times:

All orders are shipped via Australia Post with the exception of large dog beds.*
Processing: please allow 1-2 days
Shipping: please use the Australia Post calculator to get an accurate estimation for your location. All items are shipped from Highton, 3216 https://auspost.com.au/parcels-mail/delivery-times.html

PO Boxes

Shipping via Australia Post is available to PO boxes.
*Dog beds will be shipped via a courier. Dog beds cannot be delivered to a PO box. Please use an alternate address.

New Zealand

Shipping:

Free Shipping on orders over AUD$200

Flat rate $19.95 on orders under AUD$200

Free shipping is automatically added to cart after any discounts are applied. No promo code needed.

StyleDog cannot ship dog beds or kennels (The Dog Room) to New Zealand.

Delivery Times:

All orders are shipped via Australia Pos
Processing: please allow 1-2 days
Shipping: please use the Australia Post calculator to get an accurate estimation for your location. All items are shipped from Highton, 3216 https://auspost.com.au/parcels-mail/delivery-times.html
StyleDog cannot ship dog beds or kennels (The Dog Room) to New Zealand.

International Shipping

At this stage, StyleDog is only shipping to Australia and New Zealand.

Ordering

Once you have ordered, you will receive a confirmation email from StyleDog letting you know the order has been successful. Once the order is ready to ship you will receive another email with tracking details.

We are happy to accept returns for a refund within 21 days from the date of your order in accordance with the policy below.

Returns Policy

Return within 21 days
Items must be in original condition and have not been used or washed
Any tags must still be attached
No returns on sale items
You will be given a refund for the total value of your item/s, excluding shipping, upon receipt of the goods and inspection of their condition
Exchange items will be processed as a refund. You will need to return the item for a full refund and then place and pay for a new order online for the item you wish to replace
You are responsible for the cost of returning the item to StyleDog

Returns Process

To initiate a return, please email hello@styledog.com.au with the following:

Order number
Item/s that you wish to return.
Reason for your return

You will then be given further instructions for how to return your item/s.

Name

Phone Number

Message

These innovative collars were a created by a desire for a stylish and durable collar that plays nice with the planet. Comprising of waterproof silicone, hard wearing 100% cotton canvas and quality black hardware they make the ideal solution for water loving dogs.

Weatherproof
Vegan
Odourless
Eco-friendly
PVC Free

Designed in Melbourne, Australia
Made in Taiwan

Sizing:
Small: 1.5 x 25.5 - 35.5 cm
Medium: 2.5 x 35.5 – 46 cm
Large: 2.5 x 46 - 63.5 cm
*Please note that Small collars have a smaller "D" ring and fit best with the Small leashes.

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