Dugan Silicone Collar

Australia

Delivery Times:

All orders are shipped via Australia Post with the exception of large dog beds.*
Processing: please allow 1-2 days
Shipping: please use the Australia Post calculator to get an accurate estimation for your location. All items are shipped from Highton, 3216 https://auspost.com.au/parcels-mail/delivery-times.html

PO Boxes

Shipping via Australia Post is available to PO boxes.
*Dog beds will be shipped via a courier. Dog beds cannot be delivered to a PO box. Please use an alternate address.

New Zealand

Delivery Times:

All orders are shipped via Australia Pos
Processing: please allow 1-2 days
Shipping: please use the Australia Post calculator to get an accurate estimation for your location. All items are shipped from Highton, 3216 https://auspost.com.au/parcels-mail/delivery-times.html
StyleDog cannot ship dog beds or kennels (The Dog Room) to New Zealand.

International Shipping

At this stage, StyleDog is only shipping to Australia and New Zealand.

Ordering

Once you have ordered, you will receive a confirmation email from StyleDog letting you know the order has been successful. Once the order is ready to ship you will receive another email with tracking details. 

We are happy to accept returns for a refund within 21 days from the date of your order in accordance with the policy below.

Returns Policy

• Return within 21 days
• Items must be in original condition and have not been used or washed
• Any tags must still be attached
• No returns on sale items
• You will be given a refund for the total value of your item/s, excluding shipping, upon receipt of the goods and inspection of their condition
• Exchange items will be processed as a refund. You will need to return the item for a full refund and then place and pay for a new order online for the item you wish to replace
• You are responsible for the cost of returning the item to StyleDog

Returns Process

To initiate a return, please email hello@styledog.com.au with the following:

1. Order number
2. Item/s that you wish to return.
3. Reason for your return

You will then be given further instructions for how to return your item/s.